ABN: 69808605434

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Shipping & Returns

Shipping & Handling:
We make every effort to get your completed items delivered, asap.

Unfortunately, I work odd hours & it may take up to 7 days to post your order.

Once your order is posted, you'll be notified & a tracking number provided.

Postage is charged at cost, based on the weight of the items you've ordered.

Items will be sent via Australia Post & require signature upon receiving.

Parcels can be tracked.

Orders over $300 are shipped free.

International shipping is currently available to a limited number of countries.

If your country isn't on the list, please contact us here & we'll see what we can do.

Customized items delay: 

Customized items have to be designed & printed individually, so may take up to a week to complete.

Please take this time into consideration when ordering.

Returns:

Customized items (tags or other) are not eligible for refund or exchange.

Other items may be eligible for a refund or exchange within 10 days of purchaser receiving item.

3DprintCQ must be contacted via our contact form re. issue, prior to items being returned.

A photo of damaged item(s) will be requested.

Returned items must be in unused condition & if sold as a set, all components of that set must be returned.

Returned items are also subject to a 10% restocking fee.

Customer is to pay return postage costs.